Privacy Policy Overview

At Ophelarythavial, we are committed to protecting your privacy. This policy explains how we use and safeguard your personal information during your interactions with our service.

Information We Collect

We gather only necessary information to provide quality service and comply with Australian regulations.

• Personal identification details such as your name, contact information, and correspondence preferences.
• Details relevant to financial products and consultations, provided by you during advisory sessions.
• Usage data such as device type, IP address, browser, and access time, collected through cookies and analytic tools.
• Feedback, inquiry details, and communication content exchanged with our team.

How We Use Your Information

Your information is used to deliver, improve, and personalise our consultation services to you.

• Responding to inquiry forms, arranging consultations, and providing tailored recommendations.
• Communicating updates, confirmations, and important information about your requests.
• Meeting legal, regulatory, and compliance obligations under Australian laws.
• Analysing website usage to enhance and tailor the user experience.

Legal Basis for Processing

Our information practices align with Australian Privacy Principles and other relevant legal frameworks.

We collect and process information based on your consent, the need to fulfil a contract, and necessary legal compliance obligations within Australia.

Information Sharing

We do not sell your personal data. Your information is shared only when required and for clear, limited purposes.

• With service providers who process information for us, all under strict confidentiality obligations.
• As legally required to comply with valid subpoenas, regulation, or governmental requests.
• If our business undergoes a transition, such as a transfer, merger, or sale, with prior notification as required by law.

Data Security

We implement physical, electronic, and administrative safeguards to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. While we strive to protect your data, no online system can guarantee absolute security.

Your Rights

You have certain rights under Australian law to manage your personal data.

• The right to access personal information we hold about you.
• The right to request corrections to your data if inaccurate.
• The right to withdraw consent for non-essential processing activities.
• The right to lodge a complaint with relevant authorities.

Cookies & Tracking

Cookies help us understand website usage patterns and improve user experience. You can control or disable cookies via your browser settings. See our dedicated Cookie Policy for more detail.

Read Cookie Policy Read Cookie Policy

Contact

To request information, corrections, or for questions regarding this policy, please contact us using the channels below.

Policy Updates

We may update this policy to reflect legal or operational requirements. Changes take effect when posted here with the updated effective date.